Duty Manager (Night Shift)
FRHI
Marrakech, Morocco
il y a 12j

Hotel Overview :

The hotel features opulent guest rooms and suitesoverlooking our 18-hole Golf Course and the Altlas Mountains. Indulge in one ofour six eclectic restaurants and bars offering local and international cuisine,a 2,000 sqm swimming pool, a 3,500 sqm Spa in collaboration with Clarins whichoffers the ultimate escape and relaxation.

The Kids Club promises our littleones a world of discoveries, and a Sports Centre to ensure you remain fit whileon the road.

Summer of responsabilities :

Reporting to the Front OfficeManager, responsibilities and essential job functions include but are notlimited to the following :

  • Consistently offer professional, friendly and engaging service
  • Oversee the smooth operation of the property and be the key contact for any guest issues or hotel emergencies
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Shift work required
  • Other duties as assigned.
  • Qualifications :

  • Previous leadership experience required
  • Previous Property Management System experience preferred
  • Computer literate in Microsoft Window applications preferred
  • University / College degree in a related discipline an asset
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
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