Reservations Agent
SOFITEL
Rabat, Rabat-Salé-Kénitra, Morocco
il y a 5j

What you will be doing :

  • Consistently offer exceptional, friendly and engaging service
  • Ensure the best selection for the guest and ensure revenue is maximized through up-selling
  • Recommend property facilities and assist guests with information and special requests
  • Book room reservation requests, enter rooming lists, and update accurate information in the system
  • Your experience and skills include :

  • Guest focused personality is essential; experience is an asset
  • Prior experience working with Opera or a related system
  • Strong interpersonal and problem solving abilities
  • Fluency in English; additional languages are a plus
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