Hotel Overview :
Thehotel features opulent guest rooms and suites overlooking our 18-hole GolfCourse and the Altlas Mountains. Indulge in one of our six eclectic restaurantsand bars offering local and international cuisine, a 2,000 sqm swimming pool, a3,500 sqm Spa in collaboration with Clarins which offers the ultimate escapeand relaxation.
The Kids Club promises our little ones a world of discoveries,and a Sports Centre to ensure you remain fit while on the road.
Summer of responsabilities :
Reporting to the Groups & Events Manager, responsibilities and essential job functions include butare not limited to the following :
Conduct identification and inspection visits;
Answer requests by phone and email within 48 hours;
Prepare encrypted proposals for events or groups;
Coordinates with the client and the various internal departments concerned the various stages of the organization of the event in order to fulfill the satisfaction of the customer;
Manage room blocks and restaurant and meeting room bookings for assigned groups;
Constantly offer a professional, friendly and pleasant service;
Other tasks as assigned.
Mastery of the French and English language (writtenand spoken)
Mastery of the Arabic language
Ability to handle multiple tasks in an ever-changingand challenging environment
Ability to focus on customer needs, staying calm andcourteous at all times
Previous experience in customer service an asset
Previous experience using a PMS system an asset
Knowledge of Microsoft Windows applications
Beautiful professional presentation
Excellent interpersonal skills and problem-solvingskills
Particularly responsible and reliable
Ability to work effectively under pressure in afast-paced environment
The ability to work in a team