Director, Sales & Marketing- Fairmont Taghazout
Primary Location : Morocco-Casablanca-Fairmont Taghazout
Employee Status : Regular
Director, Sales and Marketing
At Fairmont Hotels & Resorts, our Sales & Marketing professionals are ambassadors of the engaging service and authentically local experiences we offer in places of unrivaled presence.
As Director, Sales & Marketing, your leadership and vision will foster an engaged team in support of maximized market share, operating results and guest satisfaction.
Hotel Overview : The Fairmont Taghazout is a property with a sense of place in mind housing 132 rooms and 47 villas with the design cue inspired from its beautiful waterfront surroundings and offers an arrival experience that has a contemporary feel still strongly connected to Agadir.
The conference center and grand ballroom feature both natural light and ocean views. The luxury spa nestles quietly in an enclave of beautifully landscaped small buildings.
The guest journey is foremost in mind offering an explosion of authentic Moroccan colors and textures.
Summary of Responsibilities :
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following :
Consistently offer professional, friendly and engaging service
Direct and manage all activity related to the Sales department, ensuring all service standards are followed
Responsible for all Sales Colleagues achievement of individual goals
Direct all Sales and Marketing initiatives for the hotel
Provide guidance and direction in the development of segment action plans
Be responsible for account management of key market segments
Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
Review sales contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
Participate in select sales activities both on and off property
Set individual room revenue and / or room night goals
Manage any Sales Incentive Programs
Ensure the integrity of key accounts, the key prospect data base and monitoring of the sales software programs for accuracy and thoroughness
Prepare an annual budget for approval and administer that budget in a fiscally responsible manner
Balance operational, administrative and Colleague needs
Follow departmental policies and procedures
Follow all safety policies
Other duties as assigned
Job Level : Management / Supervisory
Travel : No