E-Commerce Manager f/m
Bosch España
Casablanca, Casablanca, ma
il y a 6j

Job Description

We are seeking to hire a dedicated, organized, and efficient E-Commerce Manager to join our team in this role, you will work closely to coordinate and complete position tasks as follow :

  • Responsible for Region Africa’s eCommerce strategy formulation and implementation.
  • Ensure a 360 view on all online marketing activities improving the customer journey, finding synergies & best practices and evaluating online current & potential sales channels.
  • Communicate and consult with country teams + local / regional partners on content optimization, brand presentation, new launches, shop-in-shop improvements, etc.
  • Close collaboration with Africa’s regional user & retail marketing teams, local retail / user marketing teams, key account managers and commercial teams to increase sell-out online, ensure stock availability, correct pricing, and portfolio definition.
  • Provide support to online partners for online shop onboarding / launches and operations (online retail performance, optimized product information, high quality brand presentation) through guidelines and IT / Software tools available from Bosch.
  • Implement and utilize ratings and review analysis tool to gather customer perceptions and take adequate actions.
  • Overall responsible Region Africa Brand Website’s : main point of contact; implementing or maintaining 3rd party solutions & change / enhancements requests.
  • Digital Sales Channels Support : Identify, collect & align local requirements from internal & external stakeholders to access new digital sales channels.
  • Work with external global marketing agency to create online content and 3rd party solution providers.
  • Ecommerce 60%

  • Work with the central commercial teams to support in Africa and countries ecommerce strategy.
  • Consult and support the CSOs with ecommerce dealer onboarding and operations e.g. product upload sheet, content exchange with retailers and guidelines .
  • Support the CSOs with online retail performance; ensuring to optimize product texts, photos, videos, display & banners, micro sites & teasers branded SiS .
  • Monthly reporting incl. R&R and ecommerce deep dives on KPI performance, and initiatives to give stakeholders a clear view on the performance towards targets OKRs .
  • Support with direct digital sales initiatives.
  • Support the African region with input from BDO and other regions digital commercial activities.
  • Ratings and Reviews : VICO
  • Digital Business Support 40%

  • Brand Website : Technical solutions e.g. Buy Now, Landing Page, Dealer Locator and change / enhancement requests.
  • Digital Sales Channels Support : Identify, collect & align local requirements from internal & external stakeholders to access new digital sales channels e.
  • g. direct sales on marketplace or digital new business.

  • Digital Content Chain : E.g. Prime Pool, MPE and PDE.
  • Qualifications

  • An engineer with strong IT / digital knowledge with a MBA in sales and marketing;
  • 3 to 5 years experience in E Commerce and digital business support;
  • Works in complex and multicultural environment with exposure to a large geography;
  • Analytical, structured, curious with high curiosity and learning orientation;
  • Strong attention to detail with excellent organizational, time management skills;
  • Fluent in English, French and Arabic;
  • Ability to communicate effectively both internally and externally;
  • Strong (advanced) Microsoft Office package knowledge, especially Excel and PowerPoint;
  • Self-directed, self-motivated with the ability to work independently and as an integral member of a team;
  • Ability to work in a fast pace environment, with high degree of accuracy and reliability;
  • Come join a creative team, apply now!

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