Training Team Lead
Casablanca, Morocco
il y a 3j
source : Tanqeeb

What would I be doing? - Provide leadership and day to day management to a team of trainers

  • Develop & deliver online and classroom training sessions covering process, product or policy areas.
  • Identify and assess training needs for the team to bridge knowledge gaps and develop skills
  • Locailse policy briefings to make them applicable and resonate with local teams
  • Work with the business to achieve a high performance culture including group coaching and assisting under performers. What should I bring with me?
  • A strong background in classroom and online training with a focus on Content Moderation, Trust & Safety or Policy in a tech or media environment
  • Leadership experience managing a small team and working with business stakeholders.
  • Exceptional communication skills with the ability to tailor training content for different groups
  • Language skills - as we have a diverse team across multiple locations, the ability to speak a second (or third!) language would be advantageous.
  • Must be BA Holder or higher education degree
  • Employee must have a tenure of at least 12 months by the application closing date.
  • Employee must have Performance Quality Scores of 98% at minimum in all past Monthly Performance Reviews.
  • Strong knowledge of Policy.
  • Previous Experience in Training is a strong advantage.
  • Strong project management skills with the ability to supervise multiple projects
  • Strong interpersonal skills
  • Ability to work on own initiative while in a Team environment
  • Excellent organisational & time management abilities
  • Excellent verbal and written communication skills
  • Strong negotiation skills. - Analytical approach to problem solving
  • Ability to Handle complexities
  • Strong Engagement and motivation to improve.
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