At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future.
Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Why is this role important at Infobip?
The Inside Sales Representative (ISR) is an individual contributor role within the regional structure with direct reporting line to the Inside Sales Team Leader, part of the regional Inside Sales Hub.
As a full cycle sales role focusing on Infobip’s C segment*, the ISR’s purpose is to sell Infobip solutions to both prospects and existing customers, to close revenue with consistency and predictability.
The ISR plays a vital role in Infobip’s revenue and go to market objectives and is responsible for developing highly qualified sales opportunities, moving them through the sales funnel to close.
This position requires identification and qualification of new business opportunities from both a net new logo perspective as well growth of existing clients via upsell and cross-sell opportunities.
The ISR will execute their role through calling, email, web, and offline based initiatives, and should fully understand Infobip processes, proposal / quotation production, legal documentation, and MSA / NDA agreements.
The main tasks and responsibilities of this role are :
Meet or exceed monthly & quarterly new business and new customer acquisition targets
Drive revenue, GP, and market share within a defined territory / region
Manage and own individual pipeline of opportunities, closed / won revenue, in line with assigned metrics and targets on D / C level accounts
Build & maintain a robust sales pipeline through the execution of Sales Campaigns & plays through lead development, cold calling, and cross sale / upsell techniques
Develop opportunities through cold-call prospecting, leads, cross / upselling selling using consultative sales skills
Work with partners to extend reach, drive adoption, & displace competitors
Prospect and perform lead generation campaigns leveraging marketing and the partner community to drive pipeline and revenue
Develop and execute against a comprehensive territory / pipeline plan within an assigned region
Develop and maintain close business relationships with key decision makers and influencers within client organizations
Own and manage the sales cycle leveraging a value-based, consultative approach
Responsible for accurate and timely revenue forecasting and updates
Use and maintain the Salesforce data quality.
Understand and execute Enterprise + Volume Velocity Sales process.
Properly understand the MSA process, working closely with the legal team to ensure smooth booking of closed won business
More about you :
Your communication skills are effective and highly developed, allowing you to approach clients, partners and colleagues alike with ease and achieve your communication goals
You are fluent in English
You have at least 3 years of experience in B2B Sales Development or Lead Generation roles (Saas, CPaas or Paas highly advantageous)
Experience using, tracking and maintaining data in a CRM system
You are able to present products and ideas with ease, confidence and persistence.
You take a consultative and creative approach to attend to clients’ needs (even if they are sometimes not aware of those needs)
You are passionate about engaging in the sales process and negotiations
You have strong analytical skills and passion for technology