Software Asset Management Administrator (H/F)
CGI
Casablanca, Morocco
il y a 1j

Position Description :

The Software Asset Management Administrator will be engaged with the end to end software lifecycle including : procurement, maintenance, and utilization of software applications.

The role will support the Software Asset Team Manager in providing a global process across all regions.

Your future duties and responsibilities :

  • Provide input to the Software Asset Management life cycle; including analysing and redesigning Software Asset Management processes, software requests, license pooling / checks, and deployment
  • Maintain the catalogue and cost management processes for all software assets
  • Maintain all cost models relating to software assets
  • Support the integration of the License Management Tool (and surrounding processes), with the ITS delivery systems and services
  • Raise and manage software purchasing orders through their lifecycle (including Goods Receipting’)
  • Verify supplier invoices against purchase orders
  • Liaise with suppliers to request quotes (and maintain appropriate supplier records)
  • Identify and advise management and technical teams on license entitlements derived from software deployed
  • Support the Audit, Risk and Compliance function team through the regular audit process
  • Provide report information on software / licence counts, metrics and usage, as well as provide input on terms that impact licensing
  • Maintain the license inventory and perform software harvesting based on usage
  • Assist with license related questions / issues
  • Ensure 100% customer satisfaction and client focus
  • Manage incidents and requests according to defined SLAs - ensure 100% adherence to RFS & INC Best Practice guidelines
  • Update, formalise and review processes defined in the IS Business Management System
  • Required qualifications to be successful in this role :

    Essential :

  • At least 1-3 years’ experience of working within ITIL aligned Service Management organisation
  • Minimum 1 years’ experience of working in Software Asset Management
  • High level of proficiency and knowledge of IT Asset Management and enterprise procurement processes
  • Experience of implementing process change
  • Excellent analytical and communication (both verbal and written) skills
  • Proven experience of data analysis and good numeracy, analytical and reporting skills
  • Desirable :

  • Qualification in Software Asset Management
  • Working knowledge of Service Now
  • Supplier relationship experience
  • ITIL V3 Foundation Accreditation
  • Competencies specific for this role (if different to the Atkins generic competencies listed below)

  • IT Service Management expertise
  • Communication skills
  • Stakeholder Management
  • Performance Improvement
  • Confidence and professionalism
  • Behavioural Competencies

  • Proven experience of delivering process efficiencies and improvements
  • Clear and fluent English (both verbal and written)
  • Ability to build and maintain efficient working relationships with remote teams, 3rd parties and business stakeholders
  • Confidence and professionalism
  • Analytic skills and ability to synthesize large data sets
  • Skills :

  • Asset Backed Securitisation
  • Asset Fin. Cont. Mgnt & Dispsl
  • Asset Liability Management
  • Asset&Resource Mgt (ARM) Suite
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