Sales Operations Specialist
Dell Technologies
Casablanca, Morocco
il y a 4j

Sales Operations Sales Operations Specialist - EMEA End-User Onboarding MDG Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders.

A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes from planning and prioritization to pricing and margin strategies, sales automation, reporting and more.

Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.

Join us as a Sales Operations Specialist on our Master Data Governance team in Casablanca to do the best work of your career and make a profound social impact.

What you’ll achieve MDG (Master Data Governance) is hiring an End-User MDG Specialist within EMEA Region to provide pre-sales and / or post-sales operational support, researches customer or order problems, and delivers solutions working cross-functionally to resolve, liaises between the customer / partner and sales organization and focuses on delivering a positive customer or partner experience.

You will : Maintain closed loop process to assure that all new accounts are fully created within the requested SLA with a consistent improvement of the End to End user Onboarding experience Provide consistent communication of support and changes to all Dell EMC support teams (GCC, Marketing, BI / IT, etc.

Align metrics and communication to common global standards as well as standardize Stakeholders Experience Quarterly, initiate analytics and guidance to customers to focus on those with portal activity, but no spend history Execute periodic checks, monitor data quality and constantly look for process enhancement and reports automation Essential Requirements Fluency in English and French is required with a very Good knowledge about Affinity / SFDC processes is Mandatory Strong verbal and written communication, analytical and interpersonal skills, multitasking and multiple priorities Work closely with stakeholders, i.

  • e. Sales, Sales Support, Finance, Business Functional technical skills experienced in SFDC, MS Outlook, MS Excel, MS SharePoint and relevant reporting tools Own, participate and drive to completeness all assigned tasks and proactively analyze business intelligence and internal reports in identifying automation and improvement gap to maximize productivity Desirable Requirements Other success attributes include being fast learner, process oriented, mature, results driven Here’s our story;
  • now tell us yours Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world.

    We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress. What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life while still having a life.

    We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

    We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era.

    Join us and become a part of what’s next in technology, starting today. You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

    Application closing date : 14th of June 2021 Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

    All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

    Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.

    Read the full Equal Employment Opportunity Policy here.

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