Human Resources Business Partner CDI
Careers in Morocco
il y a 17j

Description du poste

  • Act as a consultant to the company Management Team and provide input on the HR implications of business decisions and plans
  • Coach and mentor leaders within the Rabat CS organization
  • Implement initiatives to drive and maintain a culture of excellent employee relations and communications to build up a Great Place to work
  • Develop new innovative shift models and create flexible working time models
  • Develop and implement HR processes and structures
  • Focus on continuous improvement and share best practice with other Customer Support HR organizations as appropriate and co-
  • ordination with e.g.Finance and Payroll

  • Collaborate with HR Partners from Stock and Compensation & Benefit teams
  • Drive key HR projects in people development, performance, employee engagement,recruiting & staffing
  • Liaise with other business departments on site
  • Profils recherchés pour ce poste

  • Bachelors’ degree in business, HR, or related field is required
  • 3+ years HR experience in Human Resources within an international fasted paced customer driven environment preferably working with client groups in an operations setting.
  • Fluent English, Arabic and French skills are essential
  • Very good expertise in Moroccan labor law
  • Demonstrate ability to motivate others and influence work behaviors
  • Proven ability to prioritize, meet deadlines, make best use of limited resources
  • Decision Making / Complex Problem Solving- proactively gathers the right data from appropriate sources; conducts root cause analysis;
  • refers to long term plans and goals; acts decisively, promptly and confidently; complex analysis

  • High dependability be there to support the business
  • Possesses intellectual curiosity; brings insight into the team / business, especially in a multicultural and multi-location environment
  • Negotiation and influencing skills; able to listen to and persuade others based on sound logic
  • Proven presentation and communication skills
  • Affinity to online communication tools (emails, but also chat rooms, social media)
  • Possesses experience with large scale workforce management and able to give educated counseling to CS managers on workforce planning
  • Strong experience in setting up variable pay models
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