POP Governance Manager MTL&Algeria
Casablanca, Morocco
il y a 6j

Job Purpose

Drive the Novartis POP governance in the respective country organization, or assigned cluster of countries

Ensure the local implementation of the Novartis POP standards, policies, guidelines and processes

Assess local risks for Novartis related to POPs and establish risk mitigation plans

Major Accountabilities

Ensure that the local POP governance is aligned with the Global Governance Office (GGO) and POPs managed by the country organization meet patient safety and compliance requirements

Act as POP Champion for local associates involved in POPs; provide advice and guidance

Maintain and enhance the Novartis POP standards, policies, guidelines and procedures according to applicable laws and regulations for the respective country organization (or cluster of countries)

Manage and oversee POP monitoring activities at country organization or assigned cluster of countries

Develop and deliver training for local associates and management to ensure standards are well understood and followed by all associates involved in the POP process

Be an ambassador for the Novartis values and behaviors and support the journey towards an inspired, curious, unbossed and self-aware organization

Regularly interact with GGO and other country organizations via POP champion forums, Governance Boards, and virtual or face-to-face meetings, to continuously enhance the Novartis POP standards and to share best practices

Establish and maintain effective communication channels with teams and senior leaders at the country organization

Implement controls to measure compliance; review audit outcomes and perform country self-assessments based on defined control matrices

Proactively identify quality and compliance risks related to POPs and establish mechanisms to mitigate these risks in collaboration with Legal, Compliance, Quality Assurance and the Novartis Chief Medical Office and Patient Safety (CMO&PS) organization

Escalate issues to the local CMO&PS leadership, the GGO and local senior management (e.g. CSOs, Medical Directors, Commercial Heads)

Set-up and execute appropriate corrective and preventive actions plans for self-identified gaps and for audit or inspection findings

Drive change management initiatives and promote a culture of quality, compliance and patient centricity

Participate in cross-functional Governance Boards, global task forces and project teams, as needed

Support inspection and audit preparation for health authority inspections, quality audits and internal audits related to POPs, as needed

Key Performance Indicators

POP standards are implemented locally and POPs are executed in a compliant way; potential risks are identified and mitigated

Health Authority inspections and internal audits have no critical POP findings due to lack of local governance

Minimum requirements

Education : Master Degree in Science

Doctor of Medicine (M.D.) or Pharm D. is a plus

Languages : Excellent English language skills

Experience / Professional Requirement : Relevant work experience (min. 5-8 years) in the pharmaceutical industry or public health sector, in the area of patient oriented programs, medical affairs, drug development, patient safety or compliance

Exemplary interpersonal skills demonstrating the Novartis values for collaboration, quality and integrity

Proven track record in leading matrix teams in organizations

High learning agility, comfortable with complexity and diversity, and highly interested in continuous improvement

Excellence in communicating effectively across different audiences and organizational levels; ability to bridge between scientific and business experts

Good awareness about regulatory trends and ability to proactively address needs based on external demands

Excellence in designing and continuously improving business processes to meet quality and compliance standards and to simplify the way we work

Proven ability to build strong and effective relationships with business partners in global organizations

Ability to facilitate and influence decision making with local and global senior leaders

Change management skills and ability to promote a cultural of high ethical standards and compliance

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