General Clerk Operations Safi
Flowserve
Safi, Morocco, US
il y a 5j

Company Overview

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve.

As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions.

Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety.

Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Position Description

Flowserve is currently looking for a general Clerk operations based in our Repair center in Safi to take in charge all administrative tasks related to Project management.

The mission is to meet company objectives and policies related to Quality, On time Delivery,DCIQ Cycle Time (CT), Costs and Cost Reduction and Health, Safety & Environment (HSE).

Main focus is to service Customers and ensure that they receive a seamless Flowserve experience from the equipment arrives to the Quick Response Center (QRC) to the moment it leaves our premises and is back in operation.

This includes, but is not limited to, handling of all these administrative activities and supporting Project Engineer on priorities.

The Project Administrative Clerk owns all responsibilities to complete :

  • Job creation,
  • Quotation process,
  • Order Fulfillment,
  • Management of the order until invoice and cash collection is completed.
  • Position Requirements

  • Create the jobs into company systems (AMP, Oracle)
  • Prepare Job Package for the Workshop
  • Handle the Quotation Process : creation, issuance and follow-up
  • Handle the Order fulfillment into Oracle (Booking / Sales)
  • Update and Follow-up activity files and Customer payments
  • Keep record of all job dossiers into shared drive
  • Preferences

  • Bac +2 / 3 preferably in technical or administration, commercial fields
  • 2 years of experience, in Customer Service and Project Administrative.
  • Good understanding of english
  • Good oral and written communication skills.
  • Customer Service Experience if possible
  • Highly proficient level computer skills including MS Word, MS PowerPoint, MS Excel, web-based platforms and navigate in ERP systems.
  • Ability to successfully lead and work in a matrix organization.
  • Ability to work with complex, multidisciplinary organizations.
  • Ability to work in a team atmosphere.
  • PREFERRED

  • Technical understanding of pumps, seals and pumping systems.
  • Knowledge of served industries in general.
  • General knowledge of manufacturing processes.
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