Senior Operations Officer
The World Bank
Rabat, Morocco
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source : Tanqeeb

Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges.

The World Bank consists of two entities the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA).

It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges.

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The Morocco country program consists of a large portfolio of financing operations ($4.3 billion) composed of Budget Support Operations, Programs-for-Results and Investment Project Financing.

The portfolio as well as new operations have been adjusted to support the country in confronting the COVID-19 crisis to which also a policy advice and technical assistance are contributing.

The World Bank, working often closely with the International Finance Cooperation, publishes a number of deep analytical reports per years and provides constant policy advice to Government.

Close partnerships with development partners as well as civil society support the implementation of the country program.

Roles and Responsibilities

The World Bank is looking for an outstanding professional with strong track record of proactivity, agility, problem solving, team skills, and with a passion for the World Bank’s mission for eliminating poverty and inequality.

We are looking for a person keen to work in a multicultural global environment, who relishes learning and creativity, is self-driven, and has a positive can-do approach.

The selected Senior Operations Officer will be a core member of the CMU, the departmental management team and Maghreb operations team.

  • The selected candidate would be expected to (i) provide support to the Country Director and Country Program Coordinator in managing the portfolio and pipeline of lending operations and non-lending activities in Morocco and beyond, including trust fund management;
  • ii) liaise with the client and coordinate with development partners and other external stakeholders; and (iii) within the operations team coordinated by the Country Program Coordinator (in Washington), assume leadership functions for the Morocco-based operational team;
  • iv) assist the Country Director in managing the Rabat Country Office on a day-to-day basis.

    Key responsibilities would include :

  • Operations Support
  • Support the implementation of the Country Partnership Framework and CMU’s engagement with task teams and advise on WB policies and procedures for operations and analytical work supported by all WB financing instruments as well as government procedures.
  • Provide expertise to task team leaders on best practices. Liaise with WB procurement / fiduciary / environment and social safeguard teams.

  • Assist in country program management, including business planning and work program preparation, WPA budget allocation, monitoring of work program and budget implementation, quarterly reviews and progress reporting.
  • Guide CMU’s deliverables and portfolio milestones, including lending deliverables, effectiveness deadlines, projects under supervision (including monitoring key performance indicators), restructurings, Implementation Completion and Results Reports, and Analytic and Advisory Services and provide regular updates to the CPC, the operations team and the Program Leaders, as needed.
  • Plan and lead the preparation / implementation of portfolio quality, disbursement and pipeline reviews with the government as well as WB’s operations units (regional development effectiveness unit, Global Practice units, etc.
  • Develop new and innovative approaches to portfolio reviews using digital technologies and agile approaches.

  • Serve as a liaison, coordination and integration point for the extended country teams on operational questions; provide guidance and advice on operational priorities and strategies as needed;
  • help foster teamwork and cross-sectoral cooperation on program preparation and implementation, and contribute to country team meetings and activities.

  • Provide quality assurance reviews for key documents. including Project Appraisal Documents, Restructurings, Implementation Status Reports, Implementation Completion and Results Reports, Analytic and Advisory Services, and mission documents.
  • Under the supervision of the Country Program Coordinator, work with the Country Management team in the preparation of Work Program Agreements (WPAs), and budget requests.
  • Strategic Directions and Corporate Commitments
  • Contribute to development of and support strategic dialogue, including preparation and implementation of Country Partnership Framework.
  • Support development of the World Bank Group Campus to exemplify corporate commitments on green development, inclusion and digital innovation.

  • Participate as a key team member of important strategic products activities; and contribute to or lead the preparation of management briefs and other major or complex internal reports.
  • Lead special and high profile tasks, including the planning and preparation of senior management visits or events (including liaison functions with headquarters on the World Bank Group / IMF Annual Meetings planned in Marrakesh 2021).
  • Development Partners Coordination
  • Contribute to building and sustaining effective relationships with national counterparts, international development partners, and civil society.
  • Assume representation and coordination functions for the World Bank with development partners in Morocco, including the United Nations Country Team, the group of International Financing Institutions and bilateral partners.
  • Together with the Morocco-based operations team, act as the primary day-to-day working-level liaison with the Ministry of Finance.
  • Play a program manager role to oversee new and some existing TFs as required liaising with donors, preparing agreed financial and progress reports, reviewing grant funding requests, and advising task teams on grants / child TFs management.
  • Provide inputs or lead briefing preparation to senior management on the CMU’s engagement with donors and development partners in the region.
  • Office Administration, Business Facilitation and related functions
  • Assume primary management and supervision responsibilities of the Rabat country office, including mentoring / coaching and assisting national staff in career development and appropriate learning and training opportunities.
  • Support and facilitate the work of task teams, in problem-solving, client interactions, and delivering results.
  • Support the Country Director in monitoring the program budget and administrative transactions including banking and office management issues.
  • Assist and advising the Country Director in handling work environment issues.
  • Selection Criteria

  • Master’s degree in a relevant field (Economics or other Social Sciences, Business Studies, Finance, International Relations, or similar field relevant to the Bank's mission).
  • Minimum of 8 years of relevant experience with the World Bank or comparable institution.
  • Thorough understanding of Bank policies, processes and procedures, and of the roles and responsibilities of various Bank units.
  • Strong knowledge of World Bank projects, technical assistance and trust fund operations. Broad understanding of the links between macroeconomic and sectoral policies.

  • Proven ability to think strategically, and to apply this to the design and implementation of country assistance programs.
  • Outstanding inter-personal skills with proven ability to work cooperatively with a multi-disciplinary country team, other groups throughout the Bank, and development partners.
  • Demonstrated initiative, leadership skills and drive for results, including ability to undertake diverse tasks within a rapidly changing and demanding environment on short deadlines.
  • Political sensitivity and mature judgment; and ability to focus on the big picture, while not losing sight of details.
  • Highly-developed spoken and written communications skills; including the ability to draft concise reports and correspondence.
  • French and English language proficiency (speaking, reading and writing) is essential.
  • Arab language highly desirable
  • Poverty has no borders, neither does excellence. We succeed because of our differences and we continuously search for qualified individuals with diverse backgrounds from around the globe.

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