Hosting of daily meals for guests.
Managing daily numbers and table preparation for breakfast and dinners ensuring client requirements (e.g. vegetarian, allergies etc) are met.
Communicating lunch numbers, based on surf groups for day, to caterers and ensuring the lunches are distributed appropriately
Socialising with the guests every day and each evening, having dinner together, making sure the atmosphere is great & everyone is happy!
Management of the guests surfing experience.
Checking with each guest daily about their surfing experience and working with the Logistics Manager / Surf Guides to ensure they are completely happy with their lessons / guiding options.
Help communicate to guests about the conditions for the day where they’re likely to be surfing and what the waves are expected to be like.
Ensure they are familiar with the Guide they will be with for the day while helping get them out into the vehicles for the day before 9h00.
The overall well-being of guests at the Villa.
Ability to be welcoming, easygoing, sociable and friendly at all times. Your goal is to ensure clients great holiday and receive all the services they have paid for.
Assistance with guests who require first aid and transport to local hospital to deal with any injuries.
SKILLS AND QUALIFICATIONS
Fluent in English. French or Arabic an advantage.
Customer / Guest Service Management experience
Excellent organisational and communication skills
Social, outgoing and passionate about surfing
Eye for detail
Experienced Computer user (Excel, Word, google drive)
Knowledge of surfing in the local area an advantage
Clean drivers license
WHAT WE PROVIDE
Accommodation : your own bedroom in a shared staff apartment
Flights from Europe
Good local salary depending on qualifications, experience and commitment.
Use of allocated hire equipment
The opportunity of a lifetime