Sales Operations Senior Assistant - Canada (Night Shift)
Casablanca, Morocco
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source : Tanqeeb

Sales Operations Senior Assistant - Canada (Night Shift)

Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders.

A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes from planning and prioritization to pricing and margin strategies, sales automation, reporting and more.

Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.

Join us as a Sales Operations Senior Assistant - Canada (Night Shift) on our Sales Operations team in Casablanca to do the best work of your career and make a profound social impact.

Key Responsibilities

The Sales Operations Senior Assistant will be responsible for selling Dell's products and services via telephone to the customer based in Canada responding primarily through an inbound phone queue.

You will :

  • Sell Dell products and services, including Desktops, Laptops, Printers, Software and service contracts
  • Inside sales role, which primarily takes calls on an inbound phone queue and sells direct to the consumer
  • Respond to customer inquiries
  • May direct customers to website or other company resources for information
  • Work effectively in a team environment
  • Essential Requirements

  • Should be willing to work in a night shift in a 24 / 7 environment
  • Fluent French communication skills is required, English is a plus
  • 1+ years of relevant experience
  • Basic customer relationship skills and excellent communication skills
  • General industry and competitor knowledge
  • Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play providing customers with the industry’s broadest and most innovative technology and services portfolio.

    We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities all at a company that is proud to be diverse and inclusive.

    Learn more on how we are closing the diversity gap.

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