Reports to (role)
Project or Programme Manager
What we do
The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence.
We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949.
We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence.
We direct and coordinate the international activities conducted in these situations.
The AMPM (Antemortem-Post mortem) Platform is a comprehensive set of business and technical (IT) tools, offered by the Central Tracing Agency (CTA), to collect and process information on missing persons and unidentified human remains, providing basic guidelines, information catalogues, general workflows, general schemas on dataflow and IT tools, with the perspective of data security, quality, information sharing and analysis.
The AMPM platform aims to empower state authorities, missing persons experts and forensic practitioners (externals and ICRC) to strengthen the search and identification efforts through better manage their information on the missing and dead persons, resulting from migration, armed conflict, other situations of violence and disasters.
The AMPM Platform, is a web-based application that takes advantage of latest technologies. It allows online and offline entry and therefore timely access to the data, and it benefits from long standing experience and wide range of expertise in managing data on missing persons and unidentified human remains.
The Platform is a tool that aims to increase the speed and to facilitate the sharing of data and the treatment of cases of missing persons and unidentified human remains among different institutions.
The Deployment Coordinator plans, organizes and supports the deployment of the platform at headquarters and in the field with the internal and external stakeholders.
S / he works in close coordination with key project stakeholders, including end users and members of the project team.
Accountabilities & Functional responsibilities
In collaboration with the head of project (HoP), the missing advisers and forensic specialists deploy the platform application to pre-
selected institutions (hereafter the Institution) dealing with missing persons according to the deployment plan. Train and support the relevant units and staff in the institutions during the deployment to ensure integration and customisation of the platform according to the needs of the adopting Institution :
Prepares and updates the deployment roadmap, taking into consideration the time, resources and actions required for deployment, and integrating input from key stakeholders;
takes account of other projects and initiatives that may affect the end user when deciding deployment timing.
Escalates issues and challenges to project management.
Consult with the HoP, the Protection Heads of Sectors, the Protection Units and Delegations in the field.
Coordinates and ensures consistency in deployment plans and interactions between deployers and deployment sites (including delegations and their offices) across the world.
Informs key stakeholders (e.g. end users, project team) of the time, resources and actions that will be necessary for deploying the new platform.
Plans and delivers information and training sessions in relation to deploying the new platform, addressing any questions or concerns that arise.
Ensures that the specialists and resources needed for successful deployment of the platform are available.
Makes sure that all documentation relating to implementation of the platform is produced and regularly updated, including deployment dashboards and tracking logs.
Contributes to and supports the change and adoption of strategies and plans
Advice the Institution adopting the platform on eventual data migration from the Antemortem-postmortem Database (AMPM DB)
Prepare and organise data to be migrated
Adopt a data migration strategy
Advice the Institution adopting the platform on eventual data migration from other tools
Helps to prepare and organise data to be migrated
Advice on the development of a data migration strategy
In coordination with the IT integration engineer deployer, setup and configure the platform as per identified needs
Setup the application as per the pre-deployment analysis
Adapt the forms
Create the dashboards
Assist current AMPM DB users in performing the data migration.
Assist in the identification and setup user profiles and user access rights
Create teams and users in coordination with the concerned institution
Attribute user rights in cooperation with the institutional focal point
Supports continual learning and builds on lessons learned.
People management responsibilities
yes, 1 project officer to manage.
Scope & Impact
Geographical remit : based at headquarters but travel will be required to deploy globally the platform.
Internally, interacts with the project team, the missing and forensic unit, change adviser and those involved in deploying the new solution (trainers, end users, managers and other staff).
Externally, interacts with the adopting institutions.
Certifications / Education required
University degree in relevant field.
Post graduated degree in social or forensic siciences or equivalent
Understanding of the forensic identification process
Project-management certification (e.g. by Project Management Professional, PRINCE2 or Hermes) an asset.
Fluency in English
Fluency in French, spanish and arabic an asset.
Computer proficiency and expertise in using Microsoft Office tools.
Professional Experience required
Minimum 5 professional experience.
Experience on information management for missing persons and unidentified human remains
Experience providing training in data management
People management and leadership skills.
Experience in coordinating, scheduling and communication in projects or programs.
Experience in training and communicating to non-technical audiences.
Desired profile and skills
Strongly motivated by humanitarian work
Political and negotiation skills
Autonomy, flexibility and interest in organisational changes
Able to work under pressure in contexts where ICRC intervenes