Head of Logistics - Jumia Services (Full-time)
Who we are :
Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact.
Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia's ecosystem.
With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live.
E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.
With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders.
Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.
Job Description and responsibilities :
Managing day to day operations
Challenging established processes and implementing new processes to adapt to the fast growth of Jumia Services clients
Finding creative and innovative ways to offer a better customer experience
Fully understanding our information system and working with our IT team to roll our new developments
Working closely with the Jumia Services central team to share and implement global best practices
Managing relationships with clients and partners (Third party logistics partners)
Responsible of the logistics P&L
Responsible to meet the logistics targets and KPIs including quality of customer experience.
Profile and skills required :
A completed master’s degree from an accredited university; Degree in Engineering, Operations, Supply Chain or MBA preferred
Proficient in Microsoft Office Excel, PowerPoint, Word, Email, Internet etc.
Proficient in Google Office Suite Google Drive, Google Sheets, Google Docs, Gmail, etc.
6 years with 2+ years direct management experience, preferably in a manufacturing, production or distribution environment with a strong focus on logistics or alternatively consulting / banking.
Pro-active attitude, entrepreneur, able to work both independently and within a team.
Ability to lead large teams
What we offer :
A unique experience in an international, entrepreneurial, yet structured environment and the opportunity to be part of a team full of talented people
Unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet service line