Onsite Merchandiser - Jumia (Full time)
Who we are
Jumia is a leadinge-commerce platform in Africa. It is built around a marketplace, JumiaLogistics, and JumiaPay. The marketplace helps millions of consumers andsellers to connect and transact.
Jumia Logistics enables the delivery ofmillions of packages through our network of local partners. JumiaPayfacilitates the payments of online transactions for Jumia's ecosystem.
Withover 1 billion people and 500 million internet users in Africa, Jumia believesthat e-commerce is making people's lives easier by helping them shop and payfor millions of products at the best prices wherever they live.
E-commerce isalso creating new opportunities for SMEs to grow, and job opportunities for anew generation to thrive.
With over 5,000employees in more than 10 countries in Africa, Jumia is led by top talentedleaders offering a great mix of local and international talents and is backedby very high-profile shareholders.
Jumia is committed to creating sustainableimpact in Africa. Jumia offers unique opportunities in a vibrant and boomingenvironment, creating new jobs, new skills, and empowering a newgeneration.
About the role
TheOnsite Merchandiser is accountable for delivering an outstanding onlineshopping experience by ensuring Jumia customers easily find and buy the desiredproducts.
This is to be done through the development of sound, data-drivenmerchandising strategies, with a laser-focus on maximizing conversion.
Theywill interact cross-functionally with commercial, marketing, design, etc toidentify business opportunities and coordinate work needed to take advantage ofthose opportunities.
Dailyhealth-check and maintenance of the website and app to ensure quality and userexperience
Drive the optimization of overallConversion Rate and key Onsite KPIs across all devices and Onsite channels -desktop, mobile and app
Constant optimization of revenuesand ensure outstanding quality of the content across devices
Owning the website front end fromA-Z and Eye for small details, everything on website is your responsibility
Work with other teams (graphics,marketing,category managers etc.) across the company. Coordinate and filteronsite requests, as well as manage onsite capacity.
Generate and share weekly reportwith Merchandising team to include actionable takeaways, risks andopportunities from a trend, financial and brand perspective
Monitor, analyze, optimize andreport on performance of campaigns and key learnings to maximize results
Be a source of innovative ideas;Improve landing pages / campaign designs and performance and give feedback
Weekly campaign planning andmonitoring for efficient e-merchandising : challenge product assortment,catalogue structure and navigation, and optimize user experience to maximizesales
Share best practices with othermerchandiser in the firm
Required Skills & Qualifications
Bachelor’s degrees required
2-3 years of ecommerce or retailwebsite experience preferred
Proficiency and good workingknowledge of CSS, HTML, Google Suite, and Microsoft Office applications (Word,Excel, and PowerPoint)
Knowledge of design software andtechnologies (Photoshop, Illustrator, InDesign, etc) is a plus but notrequired.
Demonstrated ability to workharmoniously with a cross-functional team of category managers, marketingprofessionals, design teams and others to create a world-class customerexperience
Sales mentality and proactivethinker who can translate corporate product management strategy into an onlineexperience
Ability to prioritize work,understand and follow processes, and utilize available resources
Ability to understandcommercial / campaign requests and translate to design briefs
Demonstrated ability to managemultiple campaigns / projects, including prioritization, planning and execution
Strong and organizational skillswith strong attention to detail and accuracy
Strong problem solving anddecision-making skills; as well as ability to work and deliver under pressure,and within tight deadlines
Excellent communication and presentation skills
A unique opportunity in implementing andexecuting new ideas for a thriving e-commerce business
The opportunity to work with professional anddynamic teams in and outside your local country
An unparalleled personal and professional growthas our longer-term objective is to train the next generation