A day in your life with us :
Ensure food safety as the number one priority.
Ensure that the operations of all IKEA Food areas in the IKEA Store operate in accordance with IKEA Quality and Food Safety requirements and other relevant legislation.
Promote a safety first culture where co-workers are encouraged to raise and discuss concerns and solutions.
Adjust and implement the IKEA HACCP plan to secure my store’s requirements. I also ensure the HACCP routines are known and followed in the daily work.
Ensure that all food incidents, or potential incidents, are reported.
Act in accordance with the IKEA Sustainability Direction and work with team to take actions that contribute to sustainability, such as waste management.
Ensure that the IKEA co-worker restaurant food range is appealing, nutritious and based on our guests’ needs and wants.
Make use of the synergies created between the co-worker and customer restaurant.
Strive towards accurate sales forecasts for my area to enable proper supply planning, ordering, efficient goods handling and stock control.
Ensure daily work routines are in place, e.g. goods flow, stock control, purchasing, ordering, production and waste management.
Secure optimal productivity by ensuring a staff planning process aiming for the right number of competent co-workers, at the right times, in the right places to meet guests’ needs.
Ensure efficiency and guest in focus in the serving line by setting up the serving line with flexibility based on peak and non-peak periods, in conjunction with the Commercial direction.
Ensure the proper production levels in order to ensure freshness, maximise sales and minimise waste.
Work proactively to avoid bottlenecks and constantly improve guest satisfaction. I also ensure the appropriate speed of service in the serving line by following IKEA Food routines, such as walk-the-plate and mechanical sales techniques.
Ensure the efficient maintenance of the area, securing it is clean, organised, attractive and inviting to provide a positive guest experience.
Avoid food waste and shortages.
Take an active role in the IKEA Food management team and work cross-functionally utilising the competence of colleagues in other parts of the store
Encourage my co-workers to do the same.
Develop and share good ideas and implement best-practice solutions.
Post Graduate or Degree or three years Diploma in hotel Management or equivalent.
Experience of working in vibrant retail environment
Experience of managing / leading and developing a team within a retail / food service environment
Advanced knowledge of food production and food safety Experience from food service business From areas like events, catering, big social restaurant operations or traditional restaurant business
Experience of creating and executing action plans
Experience of creating long-term action plans and setting budgets and following up on goals.
Proven record of meeting agreed goals
Knowledge of the IKEA Concept, including our vision and business idea, IKEA culture and values, and how we create our business advantage
Previous experience in similar role
HACCP Certification preferable
Integrity and the ability to establish strong work relationships
Good analytical skills and cost consciousness
Excellent communication skills, both verbal and written
Excellent command of English
Competent in problem solving, conflict and crisis management
A few more details for you
This position is full-time and is located in Tetouan, Morocco. Some travel may be required.
Please send your CV in English and tell us why you would be a good fit for this role.