Kitchen Production Group Leader
SYH Morocco
Tetouan, Morocco
il y a 5j

Job Description

A day in your life with us :

  • Ensure food safety as the number one priority.
  • Ensure that the operations of all IKEA Food areas in the IKEA Store operate in accordance with IKEA Quality and Food Safety requirements and other relevant legislation.
  • Promote a safety first culture where co-workers are encouraged to raise and discuss concerns and solutions.

  • Adjust and implement the IKEA HACCP plan to secure my store’s requirements. I also ensure the HACCP routines are known and followed in the daily work.
  • Ensure that all food incidents, or potential incidents, are reported.
  • Act in accordance with the IKEA Sustainability Direction and work with team to take actions that contribute to sustainability, such as waste management.
  • Ensure that the IKEA co-worker restaurant food range is appealing, nutritious and based on our guests’ needs and wants.
  • Make use of the synergies created between the co-worker and customer restaurant.
  • Strive towards accurate sales forecasts for my area to enable proper supply planning, ordering, efficient goods handling and stock control.
  • Ensure daily work routines are in place, e.g. goods flow, stock control, purchasing, ordering, production and waste management.
  • Secure optimal productivity by ensuring a staff planning process aiming for the right number of competent co-workers, at the right times, in the right places to meet guests’ needs.
  • Ensure efficiency and guest in focus in the serving line by setting up the serving line with flexibility based on peak and non-peak periods, in conjunction with the Commercial direction.
  • Ensure the proper production levels in order to ensure freshness, maximise sales and minimise waste.

  • Work proactively to avoid bottlenecks and constantly improve guest satisfaction. I also ensure the appropriate speed of service in the serving line by following IKEA Food routines, such as walk-the-plate and mechanical sales techniques.
  • Ensure the efficient maintenance of the area, securing it is clean, organised, attractive and inviting to provide a positive guest experience.
  • Avoid food waste and shortages.
  • Take an active role in the IKEA Food management team and work cross-functionally utilising the competence of colleagues in other parts of the store
  • Encourage my co-workers to do the same.
  • Develop and share good ideas and implement best-practice solutions.
  • Qualifications

  • Post Graduate or Degree or three years Diploma in hotel Management or equivalent.
  • Experience of working in vibrant retail environment
  • Experience of managing / leading and developing a team within a retail / food service environment
  • Advanced knowledge of food production and food safety Experience from food service business From areas like events, catering, big social restaurant operations or traditional restaurant business
  • Experience of creating and executing action plans
  • Experience of creating long-term action plans and setting budgets and following up on goals.
  • Proven record of meeting agreed goals
  • Knowledge of the IKEA Concept, including our vision and business idea, IKEA culture and values, and how we create our business advantage
  • Previous experience in similar role
  • HACCP Certification preferable
  • Integrity and the ability to establish strong work relationships
  • Good analytical skills and cost consciousness
  • Excellent communication skills, both verbal and written
  • Excellent command of English
  • Competent in problem solving, conflict and crisis management
  • Additional Information

    A few more details for you

    This position is full-time and is located in Tetouan, Morocco. Some travel may be required.

    Please send your CV in English and tell us why you would be a good fit for this role.

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