Content Design and Engagement Manager- Jumia Services
Rocket Internet
Casablanca, MA
il y a 11j

Who we are :

Jumia is Africa's leading internet group, with already over 3,000 employees in more than 14 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services.

It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

Jumia Services is the Logistics Marketplace company of Jumia. The mission of Jumia Services is to create a connected and integrated network of service providers, which addresses in the best cost / quality ratio the needs of millions of sellers and customers of Jumia.

Our vision is to simplify and expand the accessibility to e-commerce products and services in a convenient and trustworthy way to our customers with focus on technology, community management of logistics marketplace and managing operational quality.

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Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment.

Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in.

We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey.

Content Design and Engagement Manager

Description :

Highly involved in developing graphics and layouts for data and concept illustrations

Communicate operational information and ideas through visual and audio communications using text, images and video content

Engaging communities with the use of best engagement practices including collaborative events, written communications through different means

Ensuring communication according to Jumia Services KPI priorities

Building positive relationships leading to high level of collaboration and commitment from all sides

Understand the audience and build an engagement plan in line with the JS vision for them

Design easy to understand, catchy artwork to communicate information and ideas in English, Arabic and French

Ensure and propagate Jumia Services Vision through all means of communication like FB Workplace, emails, printed posters, verbal engagement at events, etc.

Prepare and execute the Communication Calendar prioritising key areas with respective business owners

Create and manage Event Calendar for events such as collaborative joint business planning with Partners, formal meets, informal events like joint business planning, sports matches, etc.

Engage and improve community participation in engagement initiatives like Partner Satisfaction survey, DA Happiness survey, educational toolkit, etc.

Prepare drafts of material based on an agreed brief and align circulation

Create reporting to demonstrate effectiveness of engagement clearly

Profile and skills required :

Highly motivated and energetic person with exceptional communication skills

Must be well versed in English, Arabic and French. Experience Range 0-2 years

Must be able to work independently with little guidance and drive given projects to completion

Have exceptional creativity and innovation

Well-versed with design and photo-editing software

Excellent time management and organisational skills with attention to detail

What we offer :

A unique experience in an international, entrepreneurial, yet structured environment

Unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet service lines

The opportunity to be part of a team full of talented people with the best backgrounds.

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