Services Specialist 1 - Customer Support Engineering
General Electric Company
Casablanca, Morocco
il y a 11j

About Us :

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive.

Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary :

The SCADA Project Engineer role is, under the Technical Lead responsibility, to integrate and test the various software parts of complex SCADA and IT systems for electrical and gas utility control centers.

Essential Responsibilities :

  • Under limited supervision, performs assigned system integration and testing tasks.
  • Under limited supervision, assists senior engineers in integrating software applications for customer.
  • Performs custom software development tasks.
  • Diagnoses and fix systems and applications problems.
  • Interface with the R&D department for product development and / or problem tracking and reporting.
  • Assists in project and system documentation efforts and internal testing. Responsible for documentation on all fixes and development work assigned.
  • Some direct customer interaction.
  • May provide limited marketing support for proposals and demonstrations to potential customers.
  • Other duties may be assigned to meet business needs.
  • May be required to work extended hours, carry a pager / cell phone and be on call.
  • Qualifications / Requirements :

  • Requires two (5) years software design and software integration.
  • Good software systems development and / or integration skills.
  • Good understanding of highly complex hardware and software configurations in IT systems.
  • Programming experience and familiarity with database operations.
  • Experience in design and implementation of SCADA, Energy or Market Management Systems is a plus.
  • Experience in design and implementation of Service-oriented Architectures and deployment of Web services in distributed real time systems is a plus.
  • Technical knowledge / Background in the following domains :
  • oHW Infrastructure ( HP / IBM servers, SAN / NAS equipment, Virtualization (VMWare), )

    oOperating Systems & services : Windows 2012, Linux (RedHat), AD / DNS, LDAP, WSUS,

    oHigh Availability : n-tier architecture, clustering, mirroring, Load Balancing, Oracle DataGuard, SQL*Server, PostgreSQL

    oTelecom & Network Equipment (Routers, Switches, Firewall, IDS / IPS, Smart Cards), L2 technologies including VLANs, Access Control Lists, Spanning Tree, and 802.1q.

    oWeb Services (SOAP, REST)

    oMiddleware : Jboss, Websphere, Tomcat / Jetty

    oSecurity : PKI, Authentication, RSA Secure Identification, Encryption

    Desired Characteristics :

  • Good verbal, written and interpersonal communication skills. Ability to draft professional and technical reports and procedures.
  • Ability to work independently and be self-motivated.
  • Ability to work effectively in a team environment.
  • Demonstrates a high degree of personal and professional integrity.
  • Ability and willingness to travel
  • Fluent oral / written communication skills in English
  • Locations : Morocco; Casablanca

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