Customer Service Representative
John Paul
Maroc, Marrakech
il y a 6j

ASSIGNMENTS

You will be taking care of our customer’s requests, catering to their needs and expectations and respecting internal policy in terms of quality and following set deadlines.

In parallel, you will develop in-depth knowledge of different aspect of the product and liaise with internal services on behalf of our members.

You will be in charge of managing the analysis of customer needs, giving personalized advice, providing recommendations and solutions.

You will centralize issues brought up by our customers, will analyze the processes and procedures and will make proposals aiming to improve them.

You will join a young and dynamic team who provides an exceptional service

PROFILE

Educated to degree level, the ideal candidate needs to have :

  • 3 years experiences minimum as a customer advisor;
  • Excellent relational abilities in order to interact in a professional way with his various interlocutors
  • Passion for delivering exceptional service
  • Excellent communication and interpersonal skills as well as written language proficiency (French, English)
  • Problem solving and decision making skills, proactive and a good team player
  • Ability to work with autonomy
  • Organizational skills and respect for deadlines
  • Postuler
    Postuler
    Mon email
    En cliquant sur « Continuer », je consens au traitement de mes données et à recevoir des alertes email, tel que détaillé dans la Politique de confidentialité de neuvoo. Je peux retirer mon consentement ou me désinscrire à tout moment.
    Continuer
    Formulaire de candidature