Partner Operations Manager - Casablanca
Glovo
Casablanca, Morocco
il y a 7j

The way we manage our company is built on the belief that, by providing a WOW service to our partners, we will set the guidelines for a game changing on-

demand service. How are we doing it? By paying attention to all the details! As a Partner Operations Manager, you will be directly responsible to build and maintain good relationships between our partners and our company.

You will be liaising with the most highly regarded brands, stores, and restaurants in your city.

You will

  • Onboard new top partners on our platform and provide them all with the necessary tools and information to start collaborating with Glovo
  • Optimize Partner’s visibility through marketing and content actions
  • Improve the operational efficiency of our partners by making sure we always deliver the best service
  • Get feedback from our partner restaurants and translate it into product improvement
  • Maintain good relationships between Glovo and our partners
  • Hire Account Managers - help them perform, grow and develop as professionals
  • Requirements :

  • Previous experience in a similar role
  • Determined to get things done : no job is too big or too small!
  • Organized and detail-oriented
  • Problem solver, data-driven with an analytical approach
  • Great interpersonal and people management skills
  • Comfortable working in a fast growing and high-performance start-up
  • Fluent in French, English and Arabic
  • Our core values are very important to us :
  • Gas : Fear mediocrity over mistakes. Think big, work hard, be proactive, take smart leaps and lead the way.

    Good vibes : Build a team of people that radiates positive energy. No assholes allowed : Always be upfront, honest and kind.

    The road we chose is very bumpy. Stay optimistic no matter what.

    Everyone Wins : Don’t settle for growth alone. Build a sustainable Glovo that benefits everyone. Consider how every decision makes for the most positive impact possible in the long-term.

    Stay Humble : Always act humble : Everybody has to roll up their sleeves and get their hands dirty to make our big plans a reality.

    We invest smartly and keep a close eye on our costs.

    Glownership : Act as one company one team : Pro-Glovo, not pro-department. Think beyond your role; help before you’re asked.

    Learn Glovo A to Z. Figure stuff out on your own. Make sure your shit works!

    Raise the bar : You're curious and capable; that's why you're at Glovo. You care deeply about improving your talents and look for opportunities to do so.

    Then put everything to work to reach your full potential.

    If you believe you match these values, we look forward to meeting you!

    Benefits

  • A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth
  • A generous invitation to our employee phantom shares programs
  • Other Social benefits
  • Young, international and talented team that, if they don’t become your best friends, they will at least teach you a bunch
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