Establish and maintain optimal S&OP processes in collaboration with counterparts for all products.
Manage monthly forecast for all franchises, through demand analysis and collaborate with Sales, Marketing and
Job Purpose :
Supply Chain teams to facilitate and support the Sales and operations.
Ensure the Planning Process, operational and customer excellence by planning and monitoring inventory
levels with Distributors
Manage day to day sales admin activities for Morocco and coordinate all sales admin activities for the rest of the Cluster efficiently, accurately and economically.
Major Accountabilities :
for Demand & Supply Planning
Ensure alignment with Region and Global S&OP process by establishing and maintaining an effective, documented, and sustainable S&OP processes for the local team.
Lead the collaborative process with the cross functional local teams in all activities surrounding forecast review and submission (forecast analysis reports, validation against in market activities and sales projections and on-
time submission to regional / global teams).
Provide historical data, market trends, promotional activity and other events, historical or current, which impact and influence Customer Demand.
Generate both long-term (24 months) and short-term aggregated and detailed sales forecasts for assigned products through demand analysis and collaboration with cross-
functional teams and distributors
Monitor SiT (Stock in Trade) to ensure Distributor Optimal Inventory levels as well as provide insights, challenge assumptions and identify drivers of variance in the monthly forecast.
Participate in the Monthly Demand and Consensus Reviews with Regional S&OP team.
Track and maintain local KPIs providing root cause analysis and corrective action working with cross functional teams and distributors.
For Sales Administration :
Identify possible tenders that Alcon can participate in.
Prepare the tender document with relevant RSM (Regional Sales Manager) that must be submitted
two days in advance of the deadline.
Maintain Trade net.
Extract the different reports from GSFS & insure distribution to relevant team members
Update GSFS data of sales & products
Insure the respect of internal procedures & link between Surgical team & corporate functions / requests
Maintain a database with all the contact details of all customers.
Maintain CRM update & follow up with sales team
Communicate Sales reporting to managers
Ensure Demo Pool is up to date
Order Marketing materials and centralize marketing actions execution (accommodations, flights, facilities ....)
Perform general clerical duties to include but not limited to : mailing, filing, customers request follow up & information
Receive requests for quotations and prepare them electronically.
Ensure that the customer receive the quotation.
Insure the control of all expenses related to the teams before submission to approval
Insure the organization & follow up of different BU meetings (cycle meetings / cluster meetings / events & teams
Business trips )
Ensure admin tasks and support for support function in Alcon premises
Education : Bachelor Degree and up
Languages : English, Arabic, French
Soft Skills / Behaviours :
Experience as planner with experience a multi-national environment
Customer focused, committed to best service.
Ability to work on own initiatives
Ability to work in a dynamic team, in a fast paced environment.
Fast action orientated, ability to react quickly and under pressure Methodical and structured thinking
Organizational skills, negotiation skills,
Time line driven coupled to a sense of urgency
Attention to details