Demand Planning and Sales Admin Coordinator
Sandoz Canada
Casablanca, Morocco
il y a 5j

Job Description

Establish and maintain optimal S&OP processes in collaboration with counterparts for all products.

Manage monthly forecast for all franchises, through demand analysis and collaborate with Sales, Marketing and

Job Purpose :

Supply Chain teams to facilitate and support the Sales and operations.

Ensure the Planning Process, operational and customer excellence by planning and monitoring inventory

levels with Distributors

Manage day to day sales admin activities for Morocco and coordinate all sales admin activities for the rest of the Cluster efficiently, accurately and economically.

Major Accountabilities :

for Demand & Supply Planning

  • Ensure alignment with Region and Global S&OP process by establishing and maintaining an effective, documented, and sustainable S&OP processes for the local team.
  • Lead the collaborative process with the cross functional local teams in all activities surrounding forecast review and submission (forecast analysis reports, validation against in market activities and sales projections and on-
  • time submission to regional / global teams).

  • Provide historical data, market trends, promotional activity and other events, historical or current, which impact and influence Customer Demand.
  • Generate both long-term (24 months) and short-term aggregated and detailed sales forecasts for assigned products through demand analysis and collaboration with cross-
  • functional teams and distributors

  • Monitor SiT (Stock in Trade) to ensure Distributor Optimal Inventory levels as well as provide insights, challenge assumptions and identify drivers of variance in the monthly forecast.
  • Participate in the Monthly Demand and Consensus Reviews with Regional S&OP team.
  • Track and maintain local KPIs providing root cause analysis and corrective action working with cross functional teams and distributors.
  • For Sales Administration :

  • Identify possible tenders that Alcon can participate in.
  • Prepare the tender document with relevant RSM (Regional Sales Manager) that must be submitted
  • two days in advance of the deadline.

  • Maintain Trade net.
  • Extract the different reports from GSFS & insure distribution to relevant team members
  • Update GSFS data of sales & products
  • Insure the respect of internal procedures & link between Surgical team & corporate functions / requests
  • Maintain a database with all the contact details of all customers.
  • Maintain CRM update & follow up with sales team
  • Communicate Sales reporting to managers
  • Ensure Demo Pool is up to date
  • Order Marketing materials and centralize marketing actions execution (accommodations, flights, facilities ....)
  • Perform general clerical duties to include but not limited to : mailing, filing, customers request follow up & information
  • Receive requests for quotations and prepare them electronically.
  • Ensure that the customer receive the quotation.
  • Insure the control of all expenses related to the teams before submission to approval
  • Insure the organization & follow up of different BU meetings (cycle meetings / cluster meetings / events & teams
  • Business trips )

  • Ensure admin tasks and support for support function in Alcon premises
  • Minimum requirements

    Education : Bachelor Degree and up

    Languages : English, Arabic, French

    Experience requirements

    Soft Skills / Behaviours :

    Experience as planner with experience a multi-national environment

    Customer focused, committed to best service.

    Ability to work on own initiatives

    Ability to work in a dynamic team, in a fast paced environment.

    Fast action orientated, ability to react quickly and under pressure Methodical and structured thinking

    Effective communication

    Organizational skills, negotiation skills,

    Self motivated

    Time line driven coupled to a sense of urgency

    Attention to details

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