DESCRIPTION : Technical Support Agent
Are you a brilliant problem solver who could provide front-line support for a game-changing, enterprise-wide support service?
Do you want to be a hero to Dells customers by resolving their complex IT issues? Within Dell Services, we are looking for a Technical Support Agent to join our remote technical assistance team in Casablanca as well as providing telephone and email assistance to our European customers as part of the Dell Global Service Desk.
Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities.
We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and were committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
The technical Support Department is pleased to announce the recruitment of a Technical Support Agent who is fluent in French & English.
His or her daily tasks include :
QUALIFICATION : Essential Requirements
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.
Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and / or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and
will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate.
Dell encourages applicants of all ages.