Outlet Manager At Fairmont Hotels & Resorts, exceptional serviceand flavours are the hallmarks of every dining experience.
As Outlet Manager,your leadership and passion for guest service will drive outstanding operatingresults and ensure your Outlet is both a preferred dining destination andworkplace.
Hotel Overview :
The hotel features opulent guest rooms and suitesoverlooking our 18-hole Golf Course and the Altlas Mountains. Indulge in one ofour six eclectic restaurants and bars offering local and international cuisine,a 2,000 sqm swimming pool, a 3,500 sqm Spa in collaboration with Clarins whichoffers the ultimate escape and relaxation.
The Kids Club promises our littleones a world of discoveries, and a Sports Centre to ensure you remain fit whileon the road.
Summer of responsabilities :
Reporting to the Food &Beverage Director, responsibilities and essential job functions include but arenot limited to the following :
Consistently offer professional, friendly and engaging service
Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed
Handle guest concerns and react quickly and professionally
To assist in the recruitment and training of F&B Colleagues
Balance operational, administrative and Colleague needs
Conduct regularly scheduled departmental meetings
Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
Have full knowledge of all Outlet menus
Manage the departmental budget
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Otherduties as assigned.
Previous Food and Beverage leadership experience required
Previous Point of Sale System experience required
Computer literate in Microsoft Window applications required
University / College degree in a related discipline preferred
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times